WEB PAGE EXPERIENCE

Have completed web sites for the following companies in my time at NRCC:

Images By B (hair salon located in the University Mall, Blacksburg)

Hooptie Ride (taxi service for the Blacksburg area)

Have completed web sites for the following companies at my time in my summer internship at Virginia Tech in the BEV department:

Cindy Simpkin's Designs TOP Grant Program

Site map (BEV web site)

Youth Page (BEV web site)

ICCC TOP Grant Program

Favor Farm Nursery TOP Grant Program

Craig County Holistic Vet TOP Grant Program

EDUCATION

Associates Degree in Computer Graphics and Internet Publishing,
New River Community College, Dublin, VA 2002-2004

SKILLS AND EXPERIENCE

Customer Service Handled customer calls about technical problems with digital

receivers and questions about satellite television services.

Handled customer complaints and satisfaction.

Sales Obtained information about customers viewing preferences to

determine packages correct for them.

Assisted customers in selection of proper packages and selection

for eyeglasses.

Experience with handling insurance and making appointments.

Computer Skills Knowledge of Windows XP, Microsoft Word, Dreamweaver,

Fireworks, Flash, Access, PowerPoint, and Internet Explorer.

Type 55 words per minute.

Experience in data entry.

EMPLOYMENT HISTORY

Customer Service Representative EchoStar Christiansburg, VA 2001-2002

Optical Technician Sears Optical Christiansburg, VA 2000-2001

Receptionist Images By B Blacksburg, VA Summer 2003

Receptionist/Web Admin. Radford Chamber of Commerce Radford, VA (current)